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REX MD Review

REX MD is a U.S.-based telehealth platform specializing in men's health, particularly in treating erectile dysfunction (ED). The service offers a streamlined, online approach to obtaining prescription medications, aiming to provide convenience and discretion for its users.

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9.8
Isometric cube iconDiscreet Delivery
Chemistry glasswareVariety of Treatments
Cube-shaped orange iconOnline Doctors
Written by:Casey Newton

Product Offerings

REX MD provides access to both generic and branded ED medications, including:

  • Sildenafil (Generic Viagra)
  • Tadalafil (Generic Cialis)
  • Vardenafil (Levitra)

These medications are prescribed following an online consultation with a licensed physician. The platform also offers treatments for other men's health issues, such as hair loss and premature ejaculation.


Pricing and Delivery

  • Generic Sildenafil: Approximately $10 per dose
  • Branded Viagra: Around $90 per dose
  • Generic Tadalafil: Approximately $10 per dose
  • Branded Cialis: Around $29 per dose

REX MD offers free standard shipping, with medications typically delivered within 2 to 4 days. Overnight shipping is available for an additional fee. 


Customer Experience

Positive Aspects:

  • Convenience: The entire process, from consultation to delivery, is conducted online, offering privacy and ease of access.
  • Product Range: Offers both generic and branded medications, providing options based on user preference and budget.
  • Discreet Packaging: Medications are delivered in unmarked packaging to ensure privacy.

Areas of Concern:

  • Customer Service: Some users have reported difficulties in reaching customer support and resolving issues.
  • Subscription Management: There have been complaints about challenges in canceling subscriptions and unexpected charges.
  • Refund Policy: Several customers have expressed dissatisfaction with the company's refund practices. 

Reputation and Reviews

  • Trustpilot: REX MD holds a 4.6 out of 5-star rating, based on over 3,000 reviews, indicating a generally positive customer experience. 
  • Better Business Bureau (BBB): The company is not BBB accredited and has a rating of 1.06 out of 5 stars, with numerous complaints related to customer service and billing issues.

Conclusion

REX MD offers a convenient and discreet solution for men seeking treatment for erectile dysfunction and other health concerns. Its online platform simplifies the process of obtaining prescription medications, and the availability of both generic and branded options caters to a range of preferences and budgets.

However, potential users should be aware of reported issues related to customer service and subscription management. While many customers have had positive experiences, the company has received notable complaints that prospective users may want to consider.

 



Pros and cons

Pros
Convenient Online Consultations
Discreet and Private
Affordable Subscription Plans
Variety of Treatment Options
Cons
Limited Availability
No In-Person Medical Evaluations
Higher Costs with Certain Treatments